Technical Questions

Images not displayed. What should I do? 
Make sure your browser settings are set to load images automatically.

• On the Tools menu, click Internet Options.
• Click the Advanced tab.
• Under Multimedia, make sure the Show Pictures box is checked.

If you get a generic icon for each image, you can right-click the icon, then click Show Picture.

back to top

How to enable JavaScript? 
Many features of our site, use JavaScript software. You must have JavaScript enabled through your Web browser to use these features.

To enable JavaScript, please follow the instructions below for your browser.

In Internet Explorer 5 or higher:

• On the Tools menu, click Internet Options.
• In Internet Options dialog box select the Security tab.
• Click Custom level button at botton. The Security setting dialog box will pop up.
• Under Scripting category enable Active Scripting, Allow paste options via script and Scripting of Java applets
• Click OK twice to close out. 

back to top

What is the best browser setup for viewing Shiftbay.com?
Shiftbay.com supports only Microsoft Internet Explorer. To enjoy the full benefits of our site, make sure you are using the most current version. If you don't have Internet Explorer, you may download it free from Microsoft.

back to top

What resolution should my monitor be set to?
Shiftbay.com works well on all monitors that support a resolution of 800x600 pixels and up.

back to top

Why do some searches take longer than others?
At peak periods, or popular use times during the day, it may take a little longer than usual to process the search request. 

back to top

The back button does not work.
The browser back button on some pages is disabled to prevent system error from occurring. However, a link to go back is provided in the top right corner of the page.

back to top